One unified inbox for all conversations. Never miss a customer message again.
Business API integration
DMs & Comments
Bot integration
Live chat on your site
Train custom AI agents for different scenarios - sales inquiries, technical support, order tracking, and more. Each agent specializes in its domain while maintaining your brand voice.
Reply to customers in seconds, 24/7, in their preferred language
Seamless handoff to human agents when complex issues arise
AI agents get smarter with every conversation
Customer
Hi, I placed an order yesterday but haven't received confirmation
Toki AI Agent
I'll check your order status right away. Can you please provide your order number or email address?
Manage all conversations from every channel in one place. No more switching between apps.
Assign conversations, add internal notes, and collaborate seamlessly with your team.
Automatically route conversations to the right agent or department based on content.
Track response times, resolution rates, and customer satisfaction across all channels.
Build automated workflows for common scenarios like order tracking or appointment booking.
Connect with your CRM, helpdesk, and other tools. Full API access for custom integrations.